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My Suite Lisbon
Rua São Boaventura 23 ,
1200-407 - Lisboa
Tel.+351 917 238 643 Mail.mslreservations@phchotels.pt

Special Offers

Special Offer

Room Only
15% OFF!

My Suite Lisbon Guest House - Príncipe Real is offering 15% off just for trusting us!

By booking directly on our site, our customers can benefit from unique advantages! Therefore, and in order to thank you for your trust, we offer an exclusive 15% discount. Do not miss this opportunity and make your reservation directly on our website.

This promotion is valid for any suite type, so choose your favorite one and feel Lisbon as a local at My Suite Lisbon Guest House - Príncipe Real.

Cancellation Policy up to 7 days before arrival

- If you cancel your reservation up to 7 days before arrival, no cancellation fee will be charged.

- If you cancel your reservation after 7 days before arrival, the first night will be charged.

For cancellations done less than 7 day(s), prior to arrival date, hour limit of 12:00 AM, the cancellation fee is 1 night(s).

Number of Guests and Identity

Only customers included in the reservation have the right to stay in the Suite.


Guest ID will be requested at the reception desk at check-in.

An adult (over 18 years old) is required during the booked period.

Form of payment

To confirm your reservation we do not require deposit payment. However, when booking, your credit card details will be required as a guarantee.

My Suite Lisbon City's Heart Guesthouse - Principe Real reserves the right to pre-authorize your card prior to arrival.

The full amount of the reservation must be paid upon arrival.

We accept cash or credit and debit cards (Visa and Mastercard).

Suites Codes

After making your reservation, you will be sent an access code to the Suite you have booked. If you lose the code or someone unknown has access to it, please contact us immediately so that we can lock it and generate new code.

Late and early check-ins

Please note that we do not have 24 hour reception. In any case, you can always enter your suite autonomously through your access code.

If you arrive outside reception opening hours, please notify us in advance and pay the day before by bank transfer or credit card. Otherwise, your reservation access code will be blocked.

Early check-in is subject to request by email and will be confirmed upon availability.

Reservation Date Change

Changing the reservation dates will only be possible upon availability of the Suites for the new dates. The change request must be sent by email only, and requests by telephone are not considered.

No Check Out


In the absence of Check Out at the reception, we reserve the right to charge the credit card for breakfast, minibar and any unpaid charges.

Damage and liability


We hope you treat your Suite and its contents with care. All specific rules of use of the apartment and its equipment must be respected during the booking period. If there is any problem, damage or malfunction, you should inform us immediately by phone so that we can fix it quickly. If the guest does any damage to the Suite, the amount will be charged.

Pets

We are sorry but pets are not allowed in our suites.

Elevator

Our Suites are arranged over a building with 2 Floors above street level, and 2 Floors below. Please be advised that our facilities do not benefit from a lift. If you need to, you can ask for help at the front desk to transport your luggage, according to the reception time.

If you have difficulty climbing stairs, please let us know in advance so that we may try to put you in the most convenient Suite.

Credit card required at time of booking.

Room Only

Room Only
Your Suite and the freedom to have your breakfast in the neighbourhood

If you'd rather enjoy your breakfast in some of the most traditional cafes of Principe Real, this is the offer you're looking for: an exclusive accommodation rate!

At My Suite Lisbon Guest House we customize our offers according to your needs and expectations. Take advantage of this Room Only offer!

Cancellation Policies

  • If you cancel your reservation up to 30 days before your arrival date, no cancellation fee will be charged.
  • If you cancel less than 30 days in advance, the full amount of your reservation will be charged.
  • If you cancel on the same day or do not show up on your arrival date, we will not be able to cancel your booking and we will pay the full amount of your booking.

The cancellation request must be made by email and is subject to the above conditions. 

 

 

For cancellations done less than 1 day(s), prior to arrival date, hour limit of 12:00 AM, the cancellation fee is 100%.
For cancellations done less than 5 day(s), prior to arrival date, hour limit of 12:00 AM, the cancellation fee is 50%.
For cancellations done less than 10 day(s), prior to arrival date, hour limit of 12:00 AM, the cancellation fee is 1 night(s).

Number of Guests and Identity

Only guests included in the reservation have the right to stay in the Suite.
After payment of your reservation you must send us by e-mail a copy of the identity card or passport of the person in charge of the Suite reservation.
The presence of an adult (over 18 years old) is compulsory during the reserved period.

  Form of payment

To confirm your reservation we do not require payment of deposit, except for reservations related to our special offers.

However, at the time of booking, your credit card details will be requested. My Suite Lisbon Bairro Alto reserves the right to pre-authorize your card prior to arrival. In the absence of the credit card a deposit of 25% of the reservation value will be charged and will be returned at the end of the stay when we check the condition of the suite.

The total amount of the reservation must be paid on arrival.

We accept cash or credit and debit cards (Visa and Mastercard).

Suites Codes

After making your reservation, you will be sent an access code to the chosen Suite. If you lose the code or someone you do not know has access to it, please contact us immediately so we can block it and generate a new code.

Late or early check-ins

Please note that we do not have a 24-hour reception. Either way, you can always enter your suite autonomously through your access code.

If you arrive outside of reception hours, you must notify us and make the payment the previous day by bank transfer or credit card. Otherwise the access code of your reservation will be blocked.

Change of booking dates
Changing reservation dates will only be possible by the availability of the Suites for the new dates. Only changes received by e-mail are accepted. We will not accept changes requested by phone.
Changes requested with less than 10 days notice give a penalty of € 30

Absence of Check-Out
In the absence of Check-Out, we reserve the right to charge the credit card for the costs corresponding to breakfast, mini-bar and others that have remained unpaid.

Damage and responsibilities
We hope you treat your Suite and its contents with care. All specific rules for the use of the apartment and its equipment must be respected during the reservation period. If there is any problem, damage or malfunction, you should immediately notify us by phone so we can correct it quickly. If the guest does damage to the Suite, the corresponding amount will be charged.

Pets

Sorry, pets are not admitted in our Suites.

Elevator
Our Suites are arranged along a building with 2 Floors above the street level, and 2 Floors down. Please be informed that our facilities do not benefit from a lift. If you need to, you can ask for help at the front desk to carry your luggage, using the reception opening hours.

If the guest has any difficulty climbing stairs, we ask that you inform us in advance so we can try to put you in the most convenient Suite.

Credit card required at time of booking.

Bed & Breakfast Included

Bed & Breakfast
Enjoy Breakfast in your Suite!

If you prefer to have your breakfast in the comfort of your Suite or in our secret garden, choose a bed and breakfast rate!

At My Suite Lisbon Guest House - Príncipe Real we adapt our offer to your expectations and needs. Take advantage of this offer now!

Cancellation Policies

  • If you cancel your reservation up to 30 days before your arrival date, no cancellation fee will be charged.
  • If you cancel less than 30 days in advance, the full amount of your reservation will be charged.
  • If you cancel on the same day or do not show up on your arrival date, we will not be able to cancel your booking and we will pay the full amount of your booking.

The cancellation request must be made by email and is subject to the above conditions. 

 

 

For cancellations done less than 1 day(s), prior to arrival date, hour limit of 12:00 AM, the cancellation fee is 100%.
For cancellations done less than 5 day(s), prior to arrival date, hour limit of 12:00 AM, the cancellation fee is 50%.
For cancellations done less than 10 day(s), prior to arrival date, hour limit of 12:00 AM, the cancellation fee is 1 night(s).

Number of Guests and Identity

Only guests included in the reservation have the right to stay in the Suite.
After payment of your reservation you must send us by e-mail a copy of the identity card or passport of the person in charge of the Suite reservation.
The presence of an adult (over 18 years old) is compulsory during the reserved period.

  Form of payment

To confirm your reservation we do not require payment of deposit, except for reservations related to our special offers.

However, at the time of booking, your credit card details will be requested. My Suite Lisbon Bairro Alto reserves the right to pre-authorize your card prior to arrival. In the absence of the credit card a deposit of 25% of the reservation value will be charged and will be returned at the end of the stay when we check the condition of the suite.

The total amount of the reservation must be paid on arrival.

We accept cash or credit and debit cards (Visa and Mastercard).

Suites Codes

After making your reservation, you will be sent an access code to the chosen Suite. If you lose the code or someone you do not know has access to it, please contact us immediately so we can block it and generate a new code.

Late or early check-ins

Please note that we do not have a 24-hour reception. Either way, you can always enter your suite autonomously through your access code.

If you arrive outside of reception hours, you must notify us and make the payment the previous day by bank transfer or credit card. Otherwise the access code of your reservation will be blocked.

Change of booking dates
Changing reservation dates will only be possible by the availability of the Suites for the new dates. Only changes received by e-mail are accepted. We will not accept changes requested by phone.
Changes requested with less than 10 days notice give a penalty of € 30

Absence of Check-Out
In the absence of Check-Out, we reserve the right to charge the credit card for the costs corresponding to breakfast, mini-bar and others that have remained unpaid.

Damage and responsibilities
We hope you treat your Suite and its contents with care. All specific rules for the use of the apartment and its equipment must be respected during the reservation period. If there is any problem, damage or malfunction, you should immediately notify us by phone so we can correct it quickly. If the guest does damage to the Suite, the corresponding amount will be charged.

Pets

Sorry, pets are not admitted in our Suites.

Elevator
Our Suites are arranged along a building with 2 Floors above the street level, and 2 Floors down. Please be informed that our facilities do not benefit from a lift. If you need to, you can ask for help at the front desk to carry your luggage, using the reception opening hours.

If the guest has any difficulty climbing stairs, we ask that you inform us in advance so we can try to put you in the most convenient Suite.

Credit card required at time of booking.

My Suite Valentine

Room Only
Feel the romance in our Suites!


For this Valentine's Day, book a suite and live the most romantic day of the year at the historical neighbourhood of Príncipe Real in Lisbon city center.

We've prepared a dreamy offer so that you can pamper you better-half! Book your suite and enjoy the Valentine's Special Sparkling Wine Bottle with Strawberries and Macarrons.

Enjoy this unforgettable moment in the heart of Lisbon! Could it be more special?

Available from 2020-02-14 until 2020-02-15

Cancellation Policies

  • If you cancel your reservation up to 30 days before your arrival date, no cancellation fee will be charged.
  • If you cancel less than 30 days in advance, the full amount of your reservation will be charged.
  • If you cancel on the same day or do not show up on your arrival date, we will not be able to cancel your booking and we will pay the full amount of your booking.

The cancellation request must be made by email and is subject to the above conditions. 

 

 

For cancellations done less than 1 day(s), prior to arrival date, hour limit of 12:00 AM, the cancellation fee is 100%.
For cancellations done less than 5 day(s), prior to arrival date, hour limit of 12:00 AM, the cancellation fee is 50%.
For cancellations done less than 10 day(s), prior to arrival date, hour limit of 12:00 AM, the cancellation fee is 1 night(s).

Number of Guests and Identity

Only guests included in the reservation have the right to stay in the Suite.
After payment of your reservation you must send us by e-mail a copy of the identity card or passport of the person in charge of the Suite reservation.
The presence of an adult (over 18 years old) is compulsory during the reserved period.

  Form of payment

To confirm your reservation we do not require payment of deposit, except for reservations related to our special offers.

However, at the time of booking, your credit card details will be requested. My Suite Lisbon Bairro Alto reserves the right to pre-authorize your card prior to arrival. In the absence of the credit card a deposit of 25% of the reservation value will be charged and will be returned at the end of the stay when we check the condition of the suite.

The total amount of the reservation must be paid on arrival.

We accept cash or credit and debit cards (Visa and Mastercard).

Suites Codes

After making your reservation, you will be sent an access code to the chosen Suite. If you lose the code or someone you do not know has access to it, please contact us immediately so we can block it and generate a new code.

Late or early check-ins

Please note that we do not have a 24-hour reception. Either way, you can always enter your suite autonomously through your access code.

If you arrive outside of reception hours, you must notify us and make the payment the previous day by bank transfer or credit card. Otherwise the access code of your reservation will be blocked.

Change of booking dates
Changing reservation dates will only be possible by the availability of the Suites for the new dates. Only changes received by e-mail are accepted. We will not accept changes requested by phone.
Changes requested with less than 10 days notice give a penalty of € 30

Absence of Check-Out
In the absence of Check-Out, we reserve the right to charge the credit card for the costs corresponding to breakfast, mini-bar and others that have remained unpaid.

Damage and responsibilities
We hope you treat your Suite and its contents with care. All specific rules for the use of the apartment and its equipment must be respected during the reservation period. If there is any problem, damage or malfunction, you should immediately notify us by phone so we can correct it quickly. If the guest does damage to the Suite, the corresponding amount will be charged.

Pets

Sorry, pets are not admitted in our Suites.

Elevator
Our Suites are arranged along a building with 2 Floors above the street level, and 2 Floors down. Please be informed that our facilities do not benefit from a lift. If you need to, you can ask for help at the front desk to carry your luggage, using the reception opening hours.

If the guest has any difficulty climbing stairs, we ask that you inform us in advance so we can try to put you in the most convenient Suite.

Credit card required at time of booking.